Healthcare & Higher Ed Strategy

Where Healthcare
& Higher Education
Work Together.

I help health systems and academic institutions bridge the gap between workforce strategy, education, and care delivery, building pipelines that actually function.

Harvard MPH Candidate
JHU MBA Candidate
Eudora Welty Prize
Eden Wales, PhD

Eden Wales, PhD

Founder · Wales Strategy Group

01
My Story
Reading Testimony, Witnessing Trauma — Eden Wales

Eudora Welty Prize · University Press of Mississippi, 2020

View at University Press of Mississippi →

"Expanding capacity is necessary. Making it function is essential."

Meridian Letters, 2025

I've seen what happens when systems don't align. I've also seen what's possible when they do.

After years serving as a Chief Academic Officer, Academic Vice President, and Dean of Faculty, I kept seeing the same pattern: Education expands capacity based on projected need; health systems respond to immediate operational pressure; and policy operates on yet another timeline entirely.

Each decision makes sense on its own, but, taken together, the systems don't align. Students move through programs without adequate clinical exposure. Health systems struggle to integrate new graduates. Hospitals report staffing shortages while nursing schools turn away qualified applicants — not for lack of interest but for lack of coordination.

The challenge isn't a lack of effort. It's the absence of shared timelines, aligned incentives, and coordinated decision-making structures. I founded Wales Strategy Group to address these coordination failures, because the problem is institutional not individual.

I've always believed that good writing and good strategy require the same thing: the discipline to say exactly what you mean and the courage to mean it. I read widely, write often, and spend the rest of my time with the people I love and a dog who unfortunately has no interest in systems alignment.

10+
Years in Academic Leadership
3
Advanced Degrees
1
Published Book — Eudora Welty Prize
02
Services

Where I Can Help

Each engagement is tailored to your specific context. I don't offer off-the-shelf programs but a strategic partnership, grounded in lived experience at the intersection of healthcare and higher education.

01

Executive Coaching

Strategic Guidance For Leaders in Healthcare and Higher Education

Even strong programs fall short when not aligned with system demand. I provide executive coaching to leaders navigating complex academic-clinical partnerships, administrative friction, and the personal toll of leading in broken systems. We work on strategy, resilience, and the kind of leadership that sustains under pressure.

1:1 CoachingLeadership DevelopmentBurnout Prevention
02

Culture Strategy

Translating Training Capacity Into an Empowered Workforce

Growth isn't strictly personal. It is shaped by where you work. I help organizations move beyond passive wellness initiatives to address the root causes of burnout. Together, we build cultures of psychological safety, continuous learning, and shared accountability that make sustainable care delivery possible.

Organizational CultureRetention StrategyCulture Assessment
03

Workforce Development & Alignment

Translating training capacity into usable workforce

Workforce shortages represent coordination failures. I consult with academic and health systems to align education, clinical placement, hiring, and funding. We design demand-responsive workforce systems with shared planning, joint accountability, and decisions made with individual and system-wide consequences in view.

Academic-Health PartnershipsPipeline DesignWorkforce Strategy
03
Track Record

Credentials, Community, and Conviction

A decade of leading at the intersection of healthcare and higher education, grounded in rigorous scholarship and a commitment to honest, systems-level thinking.

Eden Wales, PhD — speaking

"The problem is institutional, not just individual."

Eden Wales, PhD · Wales Strategy Group

"Workforce shortages are real. Reducing them to a supply problem obscures the institutional failures that keep capacity from becoming care. The central question is whether capacity is connected, coordinated, and usable."

Eden Wales, PhD

Health Workforce Shortages Are Coordination Failures · Meridian Letters, 2025

Honest Assessment, Not Comfortable Agreement

I will tell you what I see, including the things that are harder to hear. My value isn't in validating what you already believe but in helping you see the system clearly enough to change it.

Context-Specific, Not Off-the-Shelf

Every engagement begins with listening. I don't arrive with a pre-built framework. I arrive with questions, and, together, we build the strategy you need to sustain your institution.

Partnership, Not Prescription

I work alongside leaders, not above them. The goal isn't a report that sits on a shelf; it's a shift in how your team thinks and decides together.

Credentials & Affiliations

Harvard T.H. Chan School of Public Health

MPH Candidate

Johns Hopkins Carey Business School

MBA Candidate · Dean's Scholar · ROMBA Fellow

Reading Testimony, Witnessing Trauma

Eudora Welty Prize · University Press of Mississippi, 2020

Academic Impressions

Featured Instructor · Higher Education Strategy

Council of Independent Colleges

Workshop Facilitator · Leadership in Higher Education

American Academic Leadership Institute

Workshop Facilitator · Leadership in Higher Education

04
Work & Writing

Scholarship, Strategy, and the Podium

A selection of published work and public talks at the intersection of healthcare, higher education, and systems leadership.

Book

Reading Testimony, Witnessing Trauma: Confronting Race, Gender, and Violence in American Literature

University Press of Mississippi · 2020 · 2nd ed. 2024 · Eudora Welty Prize

Essay

'He could do so much more': Ernest Hemingway and William Faulkner's Androcentric Treatment of Gynocentric Trauma

Faulkner and Hemingway, Southeast Missouri State University Press · 2018

Essay

'The Revolution Begins at Home': Exploring Women's Testimony as Reader and Witness

The International Journal of Conflict and Reconciliation, vol. 3, no. 1 · 2017

05
Contact
Currently accepting a limited number of new engagements

Let's Align Your Strategy

Whether you're a health system facing retention crises, an educational institution looking to build high-impact partnerships, or a leader navigating the weight of a broken system, let's talk.

What to expect

A 30-minute discovery call within 5 business days

An honest assessment of fit: I only take work I can do well.

A clear proposal with scope, timeline, and investment